Shipping & Returns

Shipping

We charge a flat rate of $12.50 per order for postage Australia-wide. All items are posted via Australia Post.

Free postage for all Australian orders over $100

We aim to deliver your goods to you as swiftly and efficiently as possible.  It for some reason there is an extended delay on a purchased item we will contact you and offer an exchange or refund if you would prefer not to wait.  If an item is no longer available we will contact you and offer a refund or store credit.

Returns

Here at Bee Natural Store we love all the products we sell and hope you do too. If for some reason you are not 100% satisfied with your purchased items we will happily refund you the full amount.  Simply fill in the form on our Contact Us page and return the goods (including paperwork) to us within 14 days of receipt.

PLEASE NOTE: no exchanges or returns are offered for sale items.

We accept no responsibility for returns that are sent by non-traceable postage methods and are not received. Unfortunately without the items we cannot issue an exchange or refund. We strongly suggest you send your returns using a traceable method.